PRIVACY POLICY

Welcome to Five Star Products, Inc. 

Thank you for visiting our website. We are glad you are here. This is our Privacy Policy. It describes for you the various ways we collect, use, and share information about you when you visit our websites located at https://www.fivestarproducts.com/ or any other Five Star Products website that displays a link to this Privacy Policy (the “Website”). This Privacy Policy does not apply to any other website, service, or application of Five Star Products, Inc. or any websites, services, or applications linked to or from the Website.

In this Privacy Policy, Five Star Products is sometimes referred to simply as “we,” “our,” or “us.” This Privacy Policy is a legally binding agreement between Five Star Products and you, so please read it carefully. If you do not agree to the terms of this Privacy Policy, you may not use the Website. This Privacy Policy is subject to, and made a part of, the Terms of Use available.

  1. The Information We Collect

We collect two types of information. The first type is information that identifies an individual (called “personal information”). The second type is information that does not identify, and cannot reasonably be used to identify, an individual (called “anonymous information”). We may collect the following particular personal and anonymous information during your use of the Website:

  • Information you provide to us when you contact us through the Website.
  • Information you provide to us, such as through completion of a web form on the Website.
  • Information we obtain from a third party, such as a site or platform provider, about use of the Website on third-party platforms or devices.
  • Location information, including location information provided by a mobile or other device interacting with our Website (including through beacon technologies), or associated with your IP address or other online or device identifier.
  • Activity information about your use of our Website, such as the content you view, how often you visit our Website, and your preferences.
  • Usage, viewing, technical, and device data when you use the Website. This information may be collected through the use of “cookies” or other technologies that automatically collect information while you are visiting our Website.

The Website is not intended for children under the age of thirteen. Five Star Products does not knowingly collect or solicit any personal information from anyone under the age of thirteen or knowingly allow such persons to use the Website. If you are under thirteen, please do not attempt to send us any personal information. If you have reason to believe that we have collected any personal information from someone under thirteen years of age, please have the child’s parent or guardian contact us as directed in Section 8. 

  1. How We Collect Your Information

We collect information from you in two ways – information that you voluntarily choose to provide to us and information that we collect automatically, such as through certain technology we use on our Website. These methods are described more fully below:

  • Information You Provide. We collect information when you voluntarily provide it to us, such as when you contact us on the Website. You are not required to voluntarily submit personal information to us in order to access or use the Website.
  • Cookies, Web Beacons, and Other Tracking Technologies. We collect information using analytics tools, including when you visit our Website, including cookies, web beacons, and other technologies. A cookie is a file that a website can place on your computer’s hard drive for record-keeping or other administrative purposes. We may use cookies to help personalize your experience. You have the ability to accept or decline cookies, and you can usually modify your browser settings to decline cookies. If you decide to decline cookies, you may not be able to fully use the features of the Website. Cookies may also be used at sites accessible through links on the Website. For additional information regarding the types of tracking technologies we use, please see our Cookie Notice.

Five Star Products may use Google Analytics cookies and a session cookie as the sources for its website usage data. For further information on how Google Analytics collects and uses data, see www.google.com/policies/privacy/partners/. The session cookie only stores a temporary random value session ID number. You may opt out of receiving cookies or delete any prior cookies by changing your specific internet browser settings. Otherwise, you agree to cookies being used by continuing to use our website.

  1. How We Use Your Information

Consistent with applicable law and any applicable choices and controls that may be available to you, we may use information collected from you or from devices associated with you, to:

  • Provide you with the Website and the functions and services you request, view, or engage with;
  • Communicate with you and send you information or request feedback about features on our Website or changes to our policies;
  • Send you information about products and services;
  • Personalize content and experiences;
  • Operate, understand, optimize, develop, or improve our Website, products, services, and operations, including by using survey research and analytics tools; and
  • Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.

We may also use or disclose the information we collect for any other purpose we describe when we collect your information or to which you consent. Five Star Products does not sell or rent the information you choose to provide to us to any third party.

  1. How We Share Your Information

We may share anonymous information in accordance with our practices. We will not share your personal information with another entity except in limited circumstances, including:

  • When you allow or direct us to share your personal information with another person or company;
    • Please note that once we share your personal information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to the other company’s privacy practices.
  • When companies perform services on our behalf; and
  • When we share your personal information with third parties in connection with the sale of our business or other corporate event, to enforce our Terms of Use or rules, to ensure the safety and security of our users and third parties, to protect our rights and property and the rights and property of our users and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.
  1. Third Party Sites

Five Star Products may include or offer links to certain external resources, including websites, apps, or platforms unaffiliated with or not controlled by Five Star Products (“External Sites”). The Privacy Policy does not apply to External Sites and we are not responsible for the privacy policies or practices of External Sites or your use of the External Sites. Please read the policies and practices of External Sites before accessing or using them.

  1. Security and Retention of Your Information

The security of your information is important to us. We have implemented commercially reasonable security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no measures are perfect or 100% secure.

Five Star Products will retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy and the Terms of Use unless a longer retention period is required or permitted by law. When your personal information is no longer required by Five Star Products, we will delete your personal information.

  1. Updates and Changes

From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements, or for other purposes. We will provide notice to you if these changes are material and, if required by applicable law, we will obtain your consent. Notice may be by a posting of such changes on the Website, or by other means, consistent with applicable law. Your continued use of the Website following such notice constitutes your acceptance of such changes. If you do not accept such changes, we ask that you not access or use the Website.   

  1. Contact Us

Please let us know if you have any comments or questions about this Privacy Policy or our privacy practices. You may email us at privacy@fivestarproducts.com.

This Privacy Policy was last updated on November 29, 2023.